Find out how businesses in Calgary, Alberta, can benefit from managed IT services and discover what features to look for in a great provider. ID Solutions is here to help.

Calgary Managed IT Services Provider: What to Look For

By IDS Web August 26, 2021

When it comes to operating a business, your technology issues may not be your number one priority. However, an outdated network or faulty device can slow you down and cost you money. Whether you like it or not, you have to deal with your IT upkeep.

The problem is that many small to mid-sized business owners don’t know exactly how to do that. Maintenance, protection, and general troubleshooting can be time-consuming, and you likely don’t have the hours or skills to handle every problem that comes your way.

That’s where managed IT services can help.

A managed IT services provider removes the stress of keeping your network and technology secure, stable, and up-to-date. These third-party companies can handle everything from device and software support to network security, installation, monitoring, and more. This gives you more time to focus on important things, like growing your business.

There are plenty of businesses that could benefit from managed IT services in Calgary, Alberta. Calgary is the most populated city in Alberta and is a highly competitive place to own a business. For companies in this area to succeed, they need secure and advanced technology, as well as reliable IT support. Do you need help managing your company’s business technology and keeping up with competitors? Here’s everything you need to know about Calgary managed IT services.

What Are Managed IT Services?

Before finding the right provider for your business, you need to have a clear understanding of what managed IT services are. A managed IT services provider gives your business a team of remote IT technicians who serve your technology needs. These technicians are fully dedicated to supporting your IT infrastructure and all your users. The goal of a great managed IT services provider is to foster long-term success through better IT solutions, advanced security, and ongoing maintenance.  

A managed IT services provider like ours will aid your business by:

  • Improving your IT inefficiencies
  • Minimizing downtime
  • Implementing advanced network security
  • Responding quickly to your IT concerns
  • Developing a service plan that fits your needs and budget

Essentially, a managed IT services provider acts as a remote IT department for your business. That means you don’t have to spend long hours waiting for help to arrive – just place a call and handle most of your requests virtually.

Why Invest in a Managed IT Services Provider?

Now that you have a better understanding of what managed IT services are, let’s discuss why you should consider outsourcing with a great provider.

1)  More Cost-Effective Than Internal Support

Managed IT services are often more cost-effective than in-house IT support.

Full-time IT employees require salaries and benefits, which can eat up a significant portion of your budget. With an IT provider, you will only need to pay a cost-effective monthly fee based on an agreed-upon service plan. 

In addition, internal IT employees are typically only available to resolve technology concerns during regular work hours. An IT provider, on the other hand, can support your business around the clock. This means you’ll have experts on standby who can address your IT concerns as they arise – even on weekends and holidays.

2)  Better Cybersecurity

Businesses of all sizes and industries need adequate IT security to minimize the risk of cyberattacks, viruses, and data breaches. In fact, roughly 21 percent of Canadian businesses were impacted by a cyberattack in the last year alone

A cyberattack can lead to a costly recovery process and damage your company’s reputation. Unfortunately, many small businesses cannot bounce back from these adverse effects and go bankrupt or permanently close following a severe attack.

That’s why it’s so important to have advanced IT security in place. A Calgary managed IT services provider will minimize the risk of cybercrime disrupting your business.

The technicians working with a managed IT services provider will implement advanced multi-level network security. Multi-level defenses effectively protect your business network from cybercriminal attacks and schemes.

Managed IT service providers will also monitor your network around the clock and run frequent security updates. This ensures that your cybersecurity setup is keeping up with the latest online threats to Calgary businesses.

3)  Access to New, Better Technology

Technology is advancing rapidly, and it can be challenging to keep up with it or even afford all the new offerings. However, outdated hardware and processes can slow your employees down and prevent you from reaching your highest potential.

So how do you keep pace with new innovations without breaking the bank? The answer is simple: by partnering with a managed services provider.                   

The overall goal of a great managed services provider is to help your business improve its internal workflow for long-term success. Their IT team will evaluate weaknesses in your current business technology and suggest advanced tools and technology to improve these areas. They won’t try to sell you anything your business doesn’t need.

Managed IT services providers also make these technologies affordable by partnering with vendors and negotiating the best price. They may even offer easy monthly payment plans and discounted pricing.

What Should You Look for in Calgary Managed IT Services?

Having shared some of the top benefits of managed IT services, let’s discuss the top services to look for in a local provider. You need to know the best features to evaluate when trying to pick the right company.

Cloud Solutions

If you don’t back up your data to a secondary location, it can be lost forever after a cyberattack or natural disasters, such as a fire or flood.

Managed IT services providers can help you set up cloud services to ensure that your data is always secure and accessible-even after disaster strikes. An IT provider should also have a firm grasp on the latest cloud technology available so that they can recommend the solutions best-suited to your business and its needs.

IT Consulting

Another feature to look for in a great Calgary managed IT services provider is IT consulting.

With this service, your team will meet regularly with a dedicated IT expert (consultant) who will review your infrastructure and identify opportunities for improvement. After a thorough evaluation, they will suggest new technology and/or solutions to help your business run more efficiently.

IT consultants also work to help you reduce costs by eliminating redundant systems and other wasteful practices. They may also advise you on ways to automate repeatable tasks and streamline your current processes.

VOIP Phone Systems

Your business needs a reliable phone system to connect with clients and boost sales. If your business is using an outdated communication system, you may be receiving spotty calls or missing calls altogether.

Managed IT services that offer voice-over IP (VOIP) services can improve your phone systems without costing you a ton of money. They will help you integrate new solutions for your mobile, voice, and messaging applications. This allows your business to maintain smoother communication.

Website Development and Hosting

Your website is the first thing customers see when they search for your products or services, so it’s important that you make it both appealing and user-friendly.

Managed IT services that include website development and hosting services can help you put your best foot forward online. IT experts will work with your business to find the right hosting environment for your website and oversee features to keep it modern and updated. They will also make your website mobile-friendly and engaging, without costing you a fortune.

Custom Software Development

Your business may need more than generic software solutions can provide, especially if your business operations are highly technical.

A great managed IT services provider can develop custom software that meets your exact business needs. Custom software solutions will be made for your unique business needs and enable you to get the most out of your IT investments. Your custom software developments will allow you to streamline your business processes, reduce excess work, and provide a foundation for growth.

In Conclusion

As you can see, there are many great reasons for business owners in Calgary to consider outsourcing with a managed IT services provider.

The right managed IT provider can help you and your team achieve business goals and foster long-term success. You don’t have to oversee every element of your business’s infrastructure on your own. You and your employees deserve reliable help whenever you need it. How can a great managed IT services provider help your business, specifically? Let’s find out together.